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The Team Secretary Course

  • Duration:1 Day
  • Cost:£510 + VAT
  • Ref:TSEC

Our team secretary course can help you overcome the unique difficulties that supporting a team can present on a day-to-day basis

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Cost £510.00 Duration 1 day Code TSEC

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What's this?

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Who is it for

Secretaries and administrators who play a support role to more than two people.

What is it about

Working for team can put an individual under a lot of pressure.  This course teaches the time management, prioritisation and organisational skills to ensure deadlines are met.  Just as importantly, it covers the diplomacy and communication skills to handle any conflicts of interest while keeping a whole team happy and productive.

Course Overview

The role of the team secretary

  • Defining the nature of the role and teamwork
  • Setting the boundaries
  • Identifying the challenges

Handling conflict 

  • Understanding conflict
  • Question skills
  • Negotiating an outcome
Managing time
  • Setting goals and objectives
  • Planning
  • Meeting deadlines
  • Agreeing priorities

Systems and procedures

  • Managing paperwork – storage and retrieval
  • Keeping track of tasks and outstanding actions
  • Using technology to help

What will I get out of it?

  • An understanding of the roles and responsibilities of the team secretary
  • Recognition of the attributes of a good team player
  • A strategy for agreeing the boundaries of the role with your team
  • Methods for assessing priorities
  • Negotiation skills to handle conflicts of interest
  • Systems and procedures for managing workload and keeping track of tasks

Accredited by

This course is accredited for CPD

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