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Meet the  trainer

<STRONG>Jo Gordon</STRONG> is part of our training faculty and regularly delivers this course. She is a highly experienced manager, mentor and coach with over twenty years' experience. Jo has designed, managed and delivered highly successful training in a variety of sectors with clients including Airbus UK, the Food Standards Agency and the Olympic Delivery Authority.<BR></TD></TR></TBODY></TABLE>

Jo Gordon is part of our training faculty and regularly delivers this course. She is a highly experienced manager, mentor and coach with over twenty years' experience. Jo has designed, managed and delivered highly successful training in a variety of sectors with clients including Airbus UK, the Food Standards Agency and the Olympic Delivery Authority.

The Five-Day Management Programme Course

  • Duration:5 Days
  • Cost:£1,560 +VAT
  • Ref:MAN5

Acquire the complete management toolkit on our in-depth management course

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Cost £1,560.00 Duration 5 days Code MAN5

Course rating:

(4  votes)

What's this?

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Who is it for

Managers from any discipline who wish to learn, revise or develop their management techniques

What is it about

This is our most comprehensive management development course, consolidating key managerial skills such as team development, performance management, coaching and self management into a clearly structured programme. Banish ‘beige’ management and really inspire your people to achieve.

Course Overview

  • The purpose and expectations of management – why is it so important?
  • What is a manager’s role in relation to the task, team and individual
  • How should managers manage – 3 key management styles, what is your style, when is each style appropriate?
  • Team dynamics and leadership – what are the key components of effective teams
  • The essentials of self-management
  • How to manage performance of the team and the individual
    • role clarity, objective setting and review
    • the importance of feeding back right
    • the difference between motivational and developmental feedback
  • Communication – gaining co-operation from your staff
  • How to deal with conduct and capability issues
  • Handling difficult situations assertively for positive outcomes
  • The principles of workplace motivation and what are the key elements of motivation
  • Interviewing skills for managers – ensuring you get the right person for the job
  • How to conduct an appraisal meeting, and why they are important to performance
  • How to coach your staff and provide support to help them achieve their own personal objectives for the benefit of the organisation
  • Delegating with trust and ensuring it gets done
  • Running a team meeting and facilitation techniques to make the meeting effective
  • Managing upwards – presenting your case to your peers and your own manager
  • Observe actors applying learning points in practice

What will I get out of it?

  • Techniques to build a team for excellent workplace performance
  • Skills to achieve positive results from difficult situations
  • The ability to communicate with greater assurance to get points across and achieve objectives
  • Improved personal impact
  • Interaction with experienced actors who will role-play skills and theory in practice

Accredited by

This course is accredited for CPD

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0800 170 7777

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