Speaker Details
Roy Barden BA (Econ), MBA, FCMA
Roy Barden leads the shared services and outsourcing advisory practice for Novo Altum. He has spent the last 15 years leading change within the support functions of organisations, helping them to design, implement and operate both in-house and outsourced shared services. He has experience in both the public and private sectors, working with diverse organisations including GSK, Xerox, UK Department of Education, Morgan Stanley and Bayer.
Before joining Novo Altum, Roy led the global business services advisory practice for the Hackett Group. Prior to consultancy, Roy spent 13 years working in the finance functions of multinational firms in the paper and chemical industries.
Outline
The programme will cover the development and delivery of service delivery models including shared services, outsourcing and off shoring and will allow you to develop your own thinking in order to choose the right blend of these ingredients for you. It will lead you through the shared service/outsourcing maze and help you decide:
Where are we in our finance journey today?
What is our desired 'model' for finance in the future?
What do we need to do to deliver this successfully?
What are the key stepping stones in the journey?
How will this affect the people in the finance function?9.00 Registration and coffee
9.30 A brief overview of the business logic of shared service centres and a review of what is driving developments in this area
- The key considerations relating to outsourcing/insourcing
- Understanding drivers for pan-European centres and strategic implications
- A methodology for understanding the cost of the services provided and the factors that affect it
- Performance measurement and management issues that underpin success
- Discussion of what motivates successful performance
- Review of a typical performance measurement and management template that can be adapted to your business
- Consideration of how to deal with unplanned demand surges or shocks to the system using driver based budgeting
- Practical issues relating to initial set-up
- An opportunity to discuss delegates’ practical issues
5.00 End of seminar
Morning coffee, lunch and afternoon tea will be provided.