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IT Commercial Awareness and Savings Techniques Course

  • Duration:1 day
  • Cost:£595 + VAT
  • Ref:TS1

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Who is it for

This course is suitable for IT managers and support staff as well as professionals whose role includes IT vendor management.  It will also be valuable for procurement managers and sourcing specialists.

What is it about

This course will enhance your commercial skills in buying IT goods and services, increase your confidence with vendors and ability to reduce cost. It will help you to manage the commercial risk inherent in any IT contract, through practical real world examples.


Course Overview

  • Business and Contractual risk management
  • The Procurement Process
  • Forming a Contract
    • Dangers such as the 'accidental contract'
    • Key commercial terms and best practice clauses in IT contracts
    • Statements of Work and essential components
  • Specific IT spend categories
    • Software – the procurement checklist
    • Hardware agreements – looking beyond the kit
    • IT Services – ensuring your implementations deliver on time, on budget, on quality
    • Telco's - negotiating fixed line and mobile telephony contracts
  • Mid-term benchmarking and renegotiations
  • Overview of Vendor Performance Management

What will I get out of it?

An understanding of risk mitigation: key contractual clauses and their commercial implications
Knowledge of how to reduce your exposure of being caught out when disputes arise
Service Improvement and cost control techniques to ensure that service contracts deliver what they are meant to
Different cost mechanisms and how to use them to your favour
Reusable materials: take away from the course a reference pack which you can use when preparing for, during and after your own vendor negotiations

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