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Effective Office Management
Cost £950.00 Duration 2 days Code EOM
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Relevant for anyone who deals with the day-to-day running of an office, including office managers, PAs and secretaries or administrative personnel.
An efficiently run office is rarely remarked upon or celebrated, but an inefficient workplace can be the cause of much stress. This course will help you develop an assertive and organised approach to managing people and processes in your office to facilitate harmonious and productive working. It includes key management skills and planning techniques to improve information flow and achieve objectives.This course is accredited by the Institute of Administrative Management.
• Understand the role and responsibilities of an office manager • Work with others effectively• Use action plans to increase staff performance• Increase productivity and efficiency• Decide goals and set priorities for the office• Learn measurement techniques for clerical work• Deal successfully with stress• Plan and oversee projects properly• Assign responsibilities to your team and allocate resources• Measure your results and evaluate them against objectives• Resolve conflicts in the office• Learn to solve problems and make decisions systematically• Define the problem and think creatively to find a solution
• Understanding of the range of responsibilities and skills required by the office manager• Various approaches to use when dealing with the management of tasks, teams and individuals• Techniques to plan and manage workload effectively and achieve objectives• A checklist of systems and procedures to aid the smooth running of the office• Assertive communication and problem-solving skills
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