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Dealing with Challenging Team Members Course

  • Duration:75 minutes
  • Cost:£99 + VAT
  • Ref:VCCT
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Cost £99.00 Duration 0.18 days Code VCCT

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What's this?

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Who is it for

Managers who may be experiencing challenges from their team and who wish to overcome them.

What is it about

Not everybody that we encounter in our work life will be easy to work with. Turning difficult and testing behaviour into co-operation and productivity is an ongoing challenge for the 21st Century manager.

Course Overview

This 75 minute session will help you to develop strategies to deal with problem behaviour in order that it no longer consumes your time, energy and resources. Common issues include people who say they’ll do things but don’t deliver; team members who are overly cynical and can affect team morale; and people who refuse to accept constructive feedback. By addressing these issues, you will be able to focus your time on building an effective and high performing team.


We recommend that you attend one of our Learn How to Learn Online sessions before attending this Virtual Classroom to ensure that you get the most out of the course. To book a free place, click here or contact us on 0800 170 7777.

What will I get out of it?

  • An understanding of the root causes of difficult behaviour
    Looking at what can trigger this type of behaviour and exploring the reasons why
  • The ability to adapt your style and control your responses
    How different personalities communicate in different ways and how to adapt your style according to the individual
  • Strategies for overcoming some commonly encountered problem behaviours
    Exploring the importance of assertive behaviour and action planning to take back to your workplace

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