Consulting Skills for L&D Professionals Course
- Duration:2 Days
- Cost:£910 + VAT
- Ref:TRCN
Who is it for
This ASTD Certificate Programme is for trainers, or anyone who is involved in or has responsibility for the delivery of learning and development interventions in organisations.
What is it about
Whether you consider yourself a consultant or not, chances are that you use consulting skills. If you are involved in training, learning, and performance, you will continue to be drawn into a more consultative role. It could be a project closely related to training, such as designing a custom programme; or it could take the form of a project, such as developing and implementing a leadership succession plan for your organisation.
Course Overview
This course will provide you with an overview of ASTD’s '5-D' model for consulting to address these types of project, from the time you are contacted through to the final stages.
Collaborating in small groups, you’ll
- follow a case study from start to finish
- apply skills to consulting scenarios
- solve problems
- role-play meetings
- try out checklists
- make decisions just as consultants do every day.
The programme will also help you identify your areas of strength and need, and allow time for you to create a personal development plan to become a better consultant.
What will I get out of it?
By the end of this course, participants should be able to
- Put into practice a model, techniques, and tools to consult with a client
- Introduce practical ideas to manage consulting projects
- Evaluate their skills and identify their developmental needs as a consultant
- State the various consultancy roles a Learning and Performance professional plays, and what consulting is and isn't
- Identify whether a client is ready and decide with the client whether to proceed
- Build client relationships and reach an agreement on expectations
- Develop effective questioning techniques
- Identify the advantages and disadvantages of various methods to collect and analyse data
- Plan data feedback and delivery
- Address resistance and other difficult client behaviours
- Deal effectively with sensitive information
- Address resistance and other difficult client behaviors
- Use teams effectively to design and implement solutions
- Establish targets and strategies for fulfilling the project requirements
- Identify strategies and tactics to solve a variety of common consultancy issues
- Evaluate the success of a consultancy project and creating a plan for using lessons learned
- End a contract appropriately
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