Accident Investigation Workshop Course
- Duration:1 day
- Cost:On request
- Ref:AIW
Ensure accidents are properly investigated and documented.
Who is it for
Health and Safety representatives. Anyone in an organisation who is responsible for accident investigations, reports and remedial recommendations.
What is it about
This interactive course is designed to assist you in obtaining factual evidence from an accident in the workplace. Case studies will be discussed in confidence to ensure you learn the techniques you need to conduct interviews and accident investigations to the highest standard.
Course Overview
Section 1 - Active Investigations
- Explanations of legal and procedural terms
- The HSE and Woolf guideline and protocols
- How safe behaviours and conditions can be learned
- Witness management throughout an investigation
- Equal Opportunities and your organisation
Section 2 - Investigative interviewing
- Questioning skills
- Type and style of questions explained
- When to use these varying types of question
- How to elicit specific information
- Question delivery techniques
- The various types of interview to be used
- Information gathering
- Witness / Victim
- Dealing with confrontational and uncooperative witnesses
What will I get out of it?
On completion of the course, delegates will be able to:
- Carry out a structured, focussed and detailed interview
- Produce an "investigational file" of true value and look at results, effects and remedial actions
- Recommend effective post-event plans of actions based on their detailed findings
- Ensure their organisation has the required documentation to comply with health and safety legislation
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